Our top priority is the safety and health of our members and associates. We are continuing to monitor the COVID-19 situation. We have implemented all preventative measures as prescribed by New York State.
As of March 24, 2020, we will close our lobby to regular traffic, however we will remain open. We will continue to serve you the best we can during this situation.
Our ATM is open and accessible 24 hours a day for withdrawals. Our night drop is accessible for loan payments and deposits. We will check the night drop throughout each business day.
Use your member access card or any card with a magnetic strip to access the ATM and night drop.
ATM and Debit Cards
Please contact us to make arrangements to get your card today.
If you are experiencing financial hardship due to COVID-19, please contact us so we may assist you.
March 23, 2020: We have implemented the following:
No overdraft fees
No late fees on all loans
No negative credit reporting on all loans
Payment accommodation for all loans
We will not charge ATM fees. Use your card at any ATM location
Please be aware there is a heightened risk of scams and price gouging during this COVID-19 situation. Please contact us with any concerns before entering into any unsolicited offers.
HOURS & LOCATIONS
1275 Lexington Avenue
Rochester, NY 14606
Telephone Banking: (844) 492-8036
Toll Free: (800) 309-6470
Local: (585) 254-4543
Fax: (585) 254-0984